Our Culture
- Professionalism
I always act and respond in a professional manner. I represent nces clients and candidates professionally in the work environment and outside of the work place. I keep all information learnt about clients and candidates confidential and respect their need for privacy.
- Friendly
I interact positively with all clients, candidates and the nces team. I smile and use a warm friendly manner when speaking with others. My body language portrays an interest in others and my desire to learn more about the people I meet.
- Integrity
I am always truthful. I always endeavour to fulfil promises immediately and with the utmost confidence. I explain the reasons why if a promise can not be met. Information relating to candidates and clients is kept confidential at all times.
- Efficient
I provide an efficient service to meet the needs of my clients and candidates ensuring information is passed on quickly, accurately and proficiently.
- Knowledgeable
I am familiar with policies and procedures to ensure my knowledge is accurate and up-to-date in topics relevant to recruitment. I continue to train and am always learning from my peers and from experts.
- Communication
I communicate with clients, candidates and the nces team ensuring information is passed on accurately and in a timely manner. I communicate using the medium requested by the client, candidate or team member. This may be verbally, written, email, texts or by phone call. When discussing information I ensure that I am accurate and convey relevant details.
- Approachable
I make myself available for others to interact with. I have an open door
policy allowing team members to speak with me and I respond in a warm,
friendly manner. I am available to candidates or clients to speak with
and be listened to.
- Empathetic
I listen to candidates and clients needs attentively and considerately.
I remain non-judgemental and offer objective advice. I ensure
candidates, clients and nces team members feel valued.
- Fun
I enjoy my work and home life. I appreciate the diversity within
the workplace and accept differences add to the uniqueness of
a setting. I create an atmosphere of fun and happiness for
everyone to enjoy.
- Team Work
I am a team player and team leader. I interact positively with
other team members focusing on achieving our team goals. I
co-operate with other team members offering help if needed
and asking for help when I require it.
